The company has begun sending out more detailed messages to some of the frustrated customers who have been voicing their complaints. The message below was written by Glenn Lurie, AT&T’s President of Emerging Devices and Resale.
Your letter concerning Apple’s decision on the Google Voice iPhone app was forwarded to me since I work closely with Apple.
While we’re very proud to offer the iPhone 3GS along with the thousands of apps available through the App Store, AT&T does not manage the App Store – and we are not involved in the approval process for apps in the App Store. I recommend in this particular case that you express your concerns to Apple.
I’m glad you’re enjoying your iPhone and hope that you continue to be an AT&T customer. We appreciate and value your business.
Sincerely,
Glenn Lurie
AT&T’s stance is no longer that it can’t talk about the App Store — it’s that it doesn’t manage the App Store, and that any concerns about this case should be directed at Apple. Of course, the note leaves plenty of wiggle room for AT&T.
[via Tech Crunch]
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